Welcome to Styled by Cruz (“SBC”). This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, products, or services.

By using our platform, you agree to the practices outlined below.

1. Information We Collect

1.1 Personal Information
We may collect the following details when you place an order or contact us:

• Name
• Phone number
• Email address
• Delivery address
• Body measurements (for bespoke orders)

1.2 Non-Personal Information
This includes data such as:

• Browser type
• Device information
• Pages viewed
• Time spent on the website

This helps us improve website performance and user experience.

2. How We Use Your Information

Your information is used for:

• Processing and confirming orders
• Providing consultations and measurement guidance
• Delivering products to your location
• Customer communication and support
• Improving user experience and website performance
• Sending important updates or policy changes

3. How We Protect Your Information

Styled by Cruz uses secure systems and industry-standard safeguards to protect your information from unauthorized access. However, no online method is 100% secure, and we cannot guarantee absolute protection.

4. Sharing of Information

We do not sell or rent customer information.

Information may be shared only with:

• Trusted delivery partners (for shipping your order)
• Payment processors (for secure payment verification)
• Legal authorities (if required by law)

5. Cookies & Tracking Technologies

Our website may use cookies to enhance browsing experience. You can disable cookies in your browser settings, but some features may not function properly.

6. Your Rights

You have the right to:

• Request access to your personal information
• Request corrections or updates
• Request deletion of your data (where legally applicable)
• Opt out of marketing messages

7. Data Retention

Your information is stored only for as long as necessary to fulfill your order and comply with legal requirements.

8. Third-Party Links

Our website may include links to external platforms. Styled by Cruz is not responsible for their privacy practices. Please review their policies separately.

9. Updates to This Policy

Styled by Cruz may update this Privacy Policy from time to time. Updates will be posted on this page with immediate effect.

10. Contact Information

For privacy-related questions, reach out to us:

📧 Customer Support: cruzadeltd@gmail.com
📧 General Enquiries: info@styledbycruz.com
📲 Instagram: @styledbycruzmen